ASSESSEE'S PRAYER
Posted on Thu Apr 26, 2007 at 07:39:53 PM EST
What an honest taxpaying citizen should do and what not have been written about many times and is being flashed in the media every now and then.But What does an honest taxpayer expect from the tax department? No thought or action has been directed on this tangent.
I had the opportunity to collect the thoughts of assesses from various sections of the society. I wish they will be taken in the right spirit. An assessee wants the following:
11.Why do u expect us to tremble when we present ourself before you; and when we don't, why do you get annoyed with our confidence?.
12.Why do you feel bad in giving a receipt or acknowledgement of the documents received on your table. A reply meant for you need not necessarily be given on the dak receipt table. You can politely accept it
13.If you ask for a personal favour at times and someone is not able to do it for genuine reasons, why do you take it personally.
14.You make our woman folk cry while recording their statement. There can be a decent way of questioning. Every case has to end and we know how.
15.Why is it that getting a refund from the department is an ordeal. It is this reputation that compels people to avoid deduction of tax at source.
16.Why does the person who comes to give any notice or order expect more than a thank you.
17.Can proper waiting rooms with working air conditioners be made available for the assesses with decent magazines and display of photographs of the honest taxpayers.
18.Can toilets be clean? Because the pressure created during assessment often has a vent there.
19. Remember that you are collecting taxes from earners, who may also be called the CONTRIBUTORS to the development of the country. Please don't be rude to them. Use rudeness as a penalty only on those on whom you confirm section 272i.e., penalty clause.
20.You are given targets(financial) but please don't make us your target.
21.Like you claim to know of the habitual offenders/evaders do you also care to take a note of the honest taxpayers?
22.Give some memento to the taxpayers , like a lapel button of silver, gold, platinum etc., or say a badge of different colours based on the quantum of tax payed. Let the taxpayers stand out in the society. Give them some identification of one upmanship. Fire a positive competition.
23.Let the treatment to the assessee in some departments say estate office, registration office, Government hospitals etc., be given on preferential basis ,based on the colour of the lapel button.
24.Keep smiling girls/boys as usherers on the reception to guide the assesses to the respective offices/officers and provide guidance about the procedures/forms etc.,
25.The officers should receive diwali gifts sent to them by us ,it is our countries custom and is out of respect and love for a few people, but what to do of those officers who try to collect them from source with force.
26.How about some motivational seminars on self improvement.
I had the opportunity to collect the thoughts of assesses from various sections of the society. I wish they will be taken in the right spirit. An assessee wants the following:
- Please Serve us with a smile.
- Believe us untill you prove us wrong.
- Respect us for our being a taxpayer, however small our contribution may be.
- Please respect our time, be punctual, don't expect us to wait outside your room till infinity.
- We have the right to be busy at times,dont forget our business gets you your business i.e., taxes.
- Dont be so critical and judgemental of our possessions, sometimes flashy. If we earn we have all the right to enjoy it the way we like it.
- When we wait outside your room please come out shake hands and explain us politely why we have to wait for you beyond the fixed time.
- Please do not have preconceived notions when you assess our case. Atleast give us a fair and unblurred share of your intelligence.
- If we explain something with confidence please do not take it as our disrespect for you or the department.Dont get into a one upmanship to bring out trivial points.Such personally driven and biased orders waste time and money of the assessee as well as the department. It is antisocial. Display guidelines to weed out such elements who are few but bring a bad name to the whole department.
11.Why do u expect us to tremble when we present ourself before you; and when we don't, why do you get annoyed with our confidence?.
12.Why do you feel bad in giving a receipt or acknowledgement of the documents received on your table. A reply meant for you need not necessarily be given on the dak receipt table. You can politely accept it
13.If you ask for a personal favour at times and someone is not able to do it for genuine reasons, why do you take it personally.
14.You make our woman folk cry while recording their statement. There can be a decent way of questioning. Every case has to end and we know how.
15.Why is it that getting a refund from the department is an ordeal. It is this reputation that compels people to avoid deduction of tax at source.
16.Why does the person who comes to give any notice or order expect more than a thank you.
17.Can proper waiting rooms with working air conditioners be made available for the assesses with decent magazines and display of photographs of the honest taxpayers.
18.Can toilets be clean? Because the pressure created during assessment often has a vent there.
19. Remember that you are collecting taxes from earners, who may also be called the CONTRIBUTORS to the development of the country. Please don't be rude to them. Use rudeness as a penalty only on those on whom you confirm section 272i.e., penalty clause.
20.You are given targets(financial) but please don't make us your target.
21.Like you claim to know of the habitual offenders/evaders do you also care to take a note of the honest taxpayers?
22.Give some memento to the taxpayers , like a lapel button of silver, gold, platinum etc., or say a badge of different colours based on the quantum of tax payed. Let the taxpayers stand out in the society. Give them some identification of one upmanship. Fire a positive competition.
23.Let the treatment to the assessee in some departments say estate office, registration office, Government hospitals etc., be given on preferential basis ,based on the colour of the lapel button.
24.Keep smiling girls/boys as usherers on the reception to guide the assesses to the respective offices/officers and provide guidance about the procedures/forms etc.,
25.The officers should receive diwali gifts sent to them by us ,it is our countries custom and is out of respect and love for a few people, but what to do of those officers who try to collect them from source with force.
26.How about some motivational seminars on self improvement.
P Babuta <sp.babuta1@gmail.com>
By indiancaonline, Section Ask Questions
Posted on Thu Apr 26, 2007 at 07:39:53 PM EST
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